How do I cancel an order?

1. To cancel an order, visit Orders in the Pellucid platform. Find the order you want to cancel and click the More Options menu


 2. Select Cancel order


Canceled orders will remain in your Order history and be searchable. 

Once an order has been fulfilled, it cannot be canceled. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request