How do I contact customer support?

Our content and product specialists are able to answer any question about the platform, the content, or provide advice about charting or data. 

How to contact customer support: 

If it is outside of business hours, leave a message and one of our content and product specialists will get back to you as quickly as possible. 

Business hours: 

Monday - Friday, 9 am-9 pm ET, not including U.S. Federal holidays.

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