How to download your order

Once an order is placed, it will be available to download from the Orders section of Pellucid. The status indicator will change from orange to green once the order is completed. 

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Canceling orders

 

1. To cancel an order, visit Orders in the Pellucid platform. Find the order you want to cancel and click the More Options menu

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 2. Select Cancel order

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Canceled orders are still searchable and remain in your Order history. Canceled items are indicated by a red circle with a cross. 

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