My order is incomplete, what do I do?

Not all items are fulfilled at the same time and some, especially custom requests, will take longer. All items will be available to download from Orders as soon as they are ready. If you have not received an order completion email from our customer service team, at least one item from your order is still being fulfilled.

If you have received an order completion email and an item is missing, please contact support@pellucid.com or call +1 (720) 336-5170, referencing your order number. 

 

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