My content doesn’t look right, what do I do?

Pellucid’s fulfillment process has been designed to accommodate the thousands of content variations available through the Pellucid platform. Occasionally, a generated content item may not appear correctly. If you receive a content item you are not happy with you can:

  • Reorder the item, removing or replacing the customization that caused the issue. This is the fastest way to get your content updated and fulfilled. 
  • Reply to your content complete email stating what needs to be changed.
  • Contact support at or call +1 (720) 336-5170, referencing your content number.
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